FAQ

Frequently Asked Questions

When you purchase a Product Key from our store, you’ll receive full access to updates, official Microsoft support, and a lifetime warranty on both the key and activation. Our technical support team is available via live chat or email directly through our website. We accept all major payment methods, including PayPal, Visa, MasterCard, Apple Pay, and Google Pay. Your Product Key will be delivered instantly through our automated 24/7 delivery system.

We’re dedicated to delivering top-tier support whenever you need it. For immediate assistance, simply use the live chat widget located in the bottom-right corner of our website. Our team is always ready to provide prompt, reliable help with any questions you may have.

We are featured on the Microsoft partner site alongside other qualified and authorized vendors. You can access our partner profile by visiting this link . Therefore, you can make your purchases from us with confidence, knowing that you will always receive authentic products.

After completing the payment form, you will automatically receive your Product Key via email within one minute. Please note that if this Product Key does not initially appear in your inbox folder, then be sure to check your spam folder.

We accept PayPal, Visa, Master, Amex and other major debit and credit cards supported via Stripe.com

Nerdused is dedicated to delivering superior support and honest return policies to customers. We guarantee the activation of any software purchased or will provide a full refund. Customer satisfaction is our top priority, which is why we offer a 30 day return period. It is important to note that some restrictions may apply.
(Refunds for digital products are only issued if a Product Key is not valid or doesn’t work. This typically occurs when online or phone activation fails, rendering the product unusable). Contact us 

We are offers a full money-back guarantee for any Product Key purchased from our online store. Our Product Keys are verified on the Microsoft server and usually activate correctly in 99.9% of cases. If a Product Key fails to work or you are unable to activate it, you may be eligible for a refund or replacement. To find out if you qualify for a refund or replacement, certain details about the Product Key must be checked according to our Returns & Refund Policy.

Our product can be verified by activating it on the official Microsoft website or through phone authentication.

Upon installation of a Product Key, you will receive a receipt from Microsoft to your email which confirms your purchase. The Product Key will also be associated with your Microsoft account, ensuring easy access.

Additionally, we provide a company invoice as proof of purchase. These measures ensure that our product is genuine and legitimate. Our customers can trust that they are receiving a high-quality product that meets their needs. We prioritize transparency and honesty in our business practices to build strong relationships with our customers.

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